ph 42 Privacy Policy – How We Handle Your Personal Data

When you register and use ph 42, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically when you access the platform, including your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is conducted transparently, and you will be informed at the point of collection if any additional information is required for specific services. You have the right to request a copy of the personal data we hold about you at any time by contacting our support team.

The personal information we collect is used primarily to create and manage your ph 42 account, process deposits and withdrawals in Philippine pesos, verify your identity, and provide customer support. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering requirements and age verification under Philippine law. Aggregated and anonymised data may be used internally to analyse platform usage trends and improve our games and services — this data cannot be used to identify individual players. We will not use your personal information for unsolicited marketing without your explicit consent, and you may opt out of any optional communications at any time. ph 42 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Any sharing of data with third-party service providers — such as payment processors — is strictly limited to what is necessary to deliver the services you have requested. All third parties who handle your data on our behalf are required to maintain appropriate security standards consistent with this policy.

ph 42 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate technical safeguards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data privacy obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by law or legitimate business purposes. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by the Data Privacy Act of 2012. If you wish to request deletion of your account and associated data, please contact [email protected] and our team will process your request in accordance with applicable law.

Under the Data Privacy Act of 2012, players in the Philippines have specific rights regarding their personal data held by ph 42. You have the right to be informed about how your data is collected and used, the right to access a copy of your personal data, and the right to correct any inaccurate or outdated information in your account. You may also request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, simply contact our support team at [email protected] with your registered account details and a clear description of your request. We aim to respond to all data subject requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.

ph 42 uses cookies and similar technologies to ensure the platform functions correctly and to improve your browsing experience on mobile and desktop devices. Essential cookies are required for core functions such as keeping you logged in and remembering your session preferences — these cannot be disabled without affecting platform functionality. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, helping us make targeted improvements. No tracking data collected through cookies is sold to third parties or used for cross-site advertising purposes. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the ph 42 platform. By continuing to use ph 42 after being informed of our cookie practices, you consent to the use of cookies as described in this policy. For more information about how cookies work and how to control them, most modern browsers include a built-in help section with step-by-step guidance.

ph 42 may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data handling practices. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players through the platform or via their registered contact details. Your continued use of ph 42 after any updates have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Previous versions of this policy are not retained for public access, so we recommend saving or printing a copy of the current version for your own records. If you have any questions or concerns about changes to this policy, please reach out to our support team before continuing to use the platform. For general questions about your account, payments, or platform features, the FAQ page is a helpful starting point.